Last Updated: July 2026
Operating Data Controller: LOTUS EDGE CONSULTING (Sole Proprietorship)
Registered Country: Kingdom of Cambodia
Primary Covered Platform: 360fluency.com & Corporate Web Portals
This Privacy Policy governs the data processing operations of LOTUS EDGE CONSULTING, operating the flagship brand entity 360Fluency Online Coaching Academy (“we,” “us,” or “our”). We are dedicated to absolute transparency, data minimization, and maintaining structural compliance with international data privacy standards and national electronic laws.
To deliver our specialized digital-first educational services, virtual language coaching, and secure corporate invoicing, we collect and process three primary categories of information:
Direct Contact & Profile Identifiers: Full legal name, business or personal email address, phone number, and physical billing address provided directly by you during user account creation or calendar bookings.
Financial & Payment Logs: Billing transaction histories, invoice tokens, and payment confirmation IDs. Note: Raw credit card numbers, CVVs, and banking secrets are handled directly by compliance-verified fintech processing partners (such as PingPong); LOTUS EDGE CONSULTING never stores unencrypted payment card data on local servers.
System Diagnostics: Information regarding how your device interacts with 360fluency.com and 360lotusedge.com, including internet protocol (IP) addresses, browser types, operating system environments, referring URLs, time spent per module, and clickstream data.
Educational Interaction Logs: Technical communications, chat transcripts, audio/video connectivity logs, and exercise submissions generated during live virtual sessions. These logs are stored securely and utilized strictly for session delivery, quality control, and tutor performance evaluation.
In full alignment with Article 32 of the Law on Electronic Commerce of the Kingdom of Cambodia, all client data processing is limited to legitimate commercial and operational purposes:
Service Delivery & Contract Fulfillment: Creating your digital user profiles, managing live lesson schedules, delivering language coaching, and issuing tax-compliant corporate receipts.
Administrative Communication: Sending operational updates, calendar confirmations, security alerts, and system notices. Marketing communications are sent exclusively with your prior explicit consent.
Platform Improvement & Technical Optimization: Analyzing generalized traffic patterns and user behavior to refine our online curriculum, elevate video connection stability, and secure our digital checkouts.
Regardless of your geographic location, LOTUS EDGE CONSULTING affords you clear controls over your personal data:
Right to Access: You may request confirmation of whether your data is being processed and obtain a copy of your personal records.
Right to Rectification: You have the right to request immediate correction of inaccurate or incomplete personal information.
Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal records, subject to statutory tax and legal record-keeping requirements under Cambodian law.
Right to Restrict or Object: You may object to direct communications or ask us to restrict specific processing activities at any time.
To exercise any of these rights, please submit a formal request to our compliance management desk at contact@360lotusedge.com.
We employ industry-standard administrative, physical, and electronic security measures—including SSL/TLS encryption protocols, secure firewalls, and restricted database permissions—to protect your personal records from unauthorized access, loss, or disclosure. However, no internet-based transmission system can guarantee 100% absolute security.
As a global digital educational provider operating out of Cambodia with an international student base, your data may be routed, stored, or processed on secure cloud servers located outside your home jurisdiction. We ensure that all cross-border infrastructure partners adhere to strict data security frameworks and international privacy standards.
We never sell, lease, or trade client personal records to external advertising agencies or marketing brokers. We share data strictly with essential infrastructure partners necessary to run our platform operations:
Fintech & Merchant Gateway Processors: (e.g., PingPong and bank clearing networks) to process transactions and verify anti-fraud safety.
Cloud Hosting & Video Telephony Infrastructures: To host secure course portals and manage live video coaching rooms.
All third-party services operate under their own independent privacy policies and are bound by contractual confidentiality obligations.
Our commercial educational tracks and corporate platforms are directed at adults aged 18 and older. We do not knowingly collect or solicit personal data from children under the age of 13. If we discover that a child under 13 has provided us with personal data without verified parental consent, we will take immediate steps to remove such records from our servers.
For formal privacy inquiries, data subject requests, or regulatory audits, please reach out to our central operational node below:
Data Controller Entity: LOTUS EDGE CONSULTING
Sole Proprietorship Registration Number: 5000525872
Tax Identification Number (TIN): E116 – 250 000 2801
Registered Office Address: Lotus Edge Consulting, Building No. 273, Flat No. 204, Street No. Concrete, Wat Damnak Village, Sala Kamreuk Commune, Siem Reap专区, Siem Reap Province, 171204, CAMBODIA
Official Corporate Email: contact@360lotusedge.com
Official Telephone Line: +855 96 424 2653
[ Contact Corporate Desk ]
For operational inquiries, institutional audits, or privacy requests.
Our corporate desk responds to all formal inquiries within 24 business hours.
© 2026 Lotus Edge. All Rights Reserved.
“Driving professional business growth through bilingual consulting and strategic communication skills.”
© 2026 Lotus Edge Consulting. All Rights Reserved.